Lead Casework Specialist
Infant-Toddler Home Visiting Program
The Lead Casework Specialist provides in-home parent education and community linkage to families with children aged 0-5. The Lead Casework Specialist also assists the Program Director with additional administrative duties as assigned.
- Meet productivity level as defined by management.
- Complete documentation as required by Program Director and/or agency in timely manner.
- Meet goals for opening/closing cases as defined by milestones provided by Program Director.
- Provide support for the program through additional duties stated below.
Duties and Responsibilities:
Casework Specialist Duties
- Provide parenting education via the First Five Orange County-approved Parents as Teachers (PAT) curriculum
- Maintain caseload of up to 22 clients/families
- Track family progress utilizing pre and post standardized PAT assessment tools
- Respond immediately to newly assigned cases to ensure agency connection
- Conduct initial needs assessments
- Develop relationships with families that build upon strengths & enhance self-sufficiency
- Provide in-home visits with a focus on parent education, problem solving, and case management
- Follow TCM protocols as outlined by the agency TCM manual including:
- Complete risk factor assessment for appropriate clients meeting Targeted Case Managed (TCM) criteria
- Open and close TCM clients with Comprehensive Individualized Care Plans and Periodic Reviews
- Provide clients with consultation, assessment, linkage, and referral to service providers and placement activities, with follow-ups to occur within 30 days from date of referral(s)
- Ensure all TCM clients have at least one TCM encounter every calendar month
- Attend all agency and county TCM and TCM Time Survey trainings
- Complete monthly TCM Time Surveys
- Coordinate with all agencies involved in cases
- Comply with Mandated Reporter requirements
- Provide ongoing observation for elements of abuse and neglect within assigned families
- Maintain cases in accordance with First Five Orange County requirements
- Attend all required meetings
- Perform development screenings, home safety checks, oral health education, immunization screenings, and other activities required by the First Five Orange County
- Participate in the seasonal events/programs benefitting clients
Supervisory and Management Duties
- Provide mentorship to program staff around program milestones and client paperwork
- Assist with program development and the development of new projects
- Provide support, for the Program Director, including but not limited to:
- Review and assign referrals
- Assist with hiring new program staff
- Facilitating shadowing opportunities for new program staff
- Responsible for new employee training, especially regarding resources for clients and documentation
- Co-facilitate case reviews and staff meetings
- Participate in weekly individual supervision and monthly case review
- Maintain updated statistics monthly
- Report weekly the number of home visits, direct service hours, travel time, and TCM encounters for the previous week
- Participate in the planning of various agency and program events as needed
- Assist in public education activities (speaking presentations to organizations and client outreach, etc.)
- Bachelor’s degree in Human Services or related field
- Five years related experience required, seven years preferred
- Bilingual English/Spanish or English/Vietnamese is required
- Parents as Teachers (PAT) program certified
- Access to reliable vehicle and current car insurance
Current interested staff members please submit completed Internal Job Application (attached) to Justina Ryan-Baldwin at [email protected] by Wednesday, July 14th.
Know someone who’s interested?
Don’t forget about our staff member referral program!
Please ask them to send their application, resume and salary expectation to [email protected] referencing the position title in the subject line.