Casework Specialist Infant-Toddler Home Visitation Program

Casework Specialist

Infant-Toddler Home Visitation Program


Job Summary:

The Casework Specialist provides in-home parent education and community linkage to families with children aged 0-5 years old.



  1. Meet productivity level as defined by management.
  2. Complete documentation as required by supervisor and/or agency in timely manner.
  3. Meet goals for opening/closing cases as defined by milestones provided by supervisor.


Essential Duties and Responsibilities:

  • Provide parenting education via the First Five Orange County-approved Parents as Teachers (PAT) curriculum
  • Maintain a caseload of up to 24 clients/families
  • Track family progress utilizing pre and post standardized PAT assessment tools
  • Respond immediately to newly assigned cases to ensure agency connection
  • Conduct initial needs assessments
  • Develop relationships with families that build upon strengths & enhance self-sufficiency
  • Provide in-home visits with a focus on parent education, problem solving, and case management
  • Follow TCM protocols as outlined by the agency TCM manual including:
    • Complete risk factor assessment for appropriate clients meeting Targeted Case Managed (TCM) criteria
    • Open and close TCM clients with Comprehensive Individualized Care Plans and Periodic Reviews
    • Provide clients with consultation, assessment, linkage, and referral to service providers and placement activities, with follow-ups to occur within 30 days from date of referral(s)
    • Ensure all TCM clients have at least one TCM encounter every calendar month
    • Attend all agency and county TCM and TCM Time Survey trainings
    • Complete monthly TCM Time Surveys
  • Coordinate with all agencies involved in cases
  • Comply with Mandated Reporter requirements
  • Provide ongoing observation for elements of abuse and neglect within assigned families
  • Maintain cases in accordance with First Five Orange County requirements
  • Attend all required meetings
  • Perform development screenings, home safety checks, oral health education, immunization screenings, and other activities required by the First Five Orange County
  • Participate in the seasonal events/programs benefitting clients


Secondary Duties:

  • Participate in weekly individual supervision and monthly case review
  • Maintain updated statistics monthly
  • Report weekly the number of home visits, direct service hours, travel time, and TCM encounters for the previous week
  • Participate in the planning of various agency and program events as needed
  • Assist in public education activities (speaking presentations to organizations and client outreach, etc.)


Position Qualifications:

  • Bachelor’s degree in Human Services or related field
  • One year related experience required, 2 years preferred
  • Bilingual English/Spanish or English/Vietnamese is required
  • Triple P (Positive Parenting Program) certified
  • Access to reliable vehicle and current car insurance


To Apply:

Current interested staff members please submit completed Internal Job Application (attached) to Justina Ryan-Baldwin at [email protected]  by Wednesday, July 14th.


Know someone who’s interested?

Don’t forget about our staff member referral program!

Please ask them to send their application, resume and salary expectation to [email protected] referencing the position title in the subject line.