Case Manager (AIHCS)

Program Summary:

The Adult In-Home Crisis Stabilization program serves suicidal and homicidal adults who can’t be hospitalized, in order to diffuse the crisis, promote a healthy lifestyle and prevent suicidal and homicidal acts. This program has a field-based treatment team consisting of clinicians, case managers and peer mentors. The program is a three-phase model:

  • Assessment of the client and support network to identify short term needs and de-escalation
  • Individual and family therapy, outreach, peer mentor, and case management services
  • Prepare client and family/support network for progression towards long term resolution and treatment.

**The Priority Center also offers a 9/80 work week schedule which allows for one day off every two weeks (equivalent to having an additional 26 days off per year!)**

Job Summary

The primary responsibility of the Case Manger is to engage in a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet the comprehensive health needs of adult clients and families in the Adult In-Home Crisis Stabilization (AIHCS) program of the Priority Center through communication and available resources.


  1. Be part of a field-based crisis team.
  2. Meet productivity level as defined by Priority Center and AIHCS management.
  3. Complete documentation as required by Program Director and/or Program Supervisor in a timely manner and meets the standards of the County of Orange Health Care Agency (HCA), HIPPA, Medi-Cal and other funding sources.


Essential Duties and Responsibilities

  • Provide crisis intervention and critical safety management services primarily in the home to accommodate the adult and family’s schedule.
  • Provide support to the individual adult and family to help them cope with stressors related to serious emotional disturbance.
  • Conduct an assessment of resource needs of the adult and family, prioritize needs, and reinforce benefits of using resources.
  • Identify resources of interest and empower the adult and family, as well as identify and address barriers to utilizing resources.
  • Consult, confer and coordinate with referring and other community agencies and resources to advocate for the mental health needs of the adult/family.
  • Provide rehabilitation services as needed to improve, maintain and restore functioning including, but not limited to, social skills, impulse control, coping skills and communication.
  • Assisting the adult/family in identifying their natural supports, and in the absence of natural supports, investigate surrogate supports.
  • Assist the family in identifying their adult’s strengths and the strengths of the family.
  • Maintain contact with adults placed in hospital/respite/residential care and participate in discharge planning and necessary collateral contacts.
  • Document all services provided for HCA contract compliance, as well as financial, statistical and other reporting purposes.


Supervisory Relationship

Supervised by the Program Director and Program Supervisor

Position Qualifications

  • High school diploma or GED and 5 years of experience working with adults with mental health concerns OR Bachelor’s degree in Social Work, Psychology, Sociology or related field, and demonstrated skills in working with adults and families.
  • Valid California Driver’s License.
  • Live Scan fingerprinting required
  • Experience with families and adults is highly preferred
  • Bilingual Spanish desirable


COVID-19 Considerations:
The Priority Center enforces weekly COVID-19 testing for unvaccinated or undisclosed staff. We provide masks, hand sanitizer, require daily temperature scans and enforce social distancing.


To Apply/Contact Information:

Current interested applicants please submit HR Employment Application and current resume to: [email protected]