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Case Manager (AIHCS)

Case Manager (AIHCS)

Full-time Case Manager (AIHCS) Job Summary:

The primary responsibility of the Case Manger is to engage in a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet the comprehensive health needs of adult clients and families in the Adult In-Home Crisis Stabilization (AIHCS) program of the Priority Center through communication and available resources.

1. Be part of a field-based crisis team.
2. Meet productivity level as defined by the Priority Center and AIHCS management.
3. Complete documentation as required by Program Director and/or Program Supervisor in a timely manner and meets the standards of the County of Orange Health Care Agency (HCA), HIPPA, Medi-Cal and other funding sources.

Essential Duties and Responsibilities:

  • Provide crisis intervention and critical safety management services primarily in the home to accommodate the adult and family’s schedule.
  • Provide support to the individual adult and family to help them cope with stressors related to serious emotional disturbance.
  • Conduct an assessment of resource needs of the adult and family, prioritize needs, and reinforce benefits of using resources.
  • Identify resources of interest and empower the adult and family, as well as identify and address barriers to utilizing resources.
  • Consult, confer and coordinate with referring and other community agencies and resources to advocate for the mental health needs of the adult/family.
  • Provide rehabilitation services as needed to improve, maintain and restore functioning including, but not limited to, social skills, impulse control, coping skills and communication.
  • Assisting the adult/family in identifying their natural supports, and in the absence of natural supports, investigate surrogate supports.
  • Assist the family in identifying their adult’s strengths and the strengths of the family.
  • Maintain contact with adults placed in hospital/respite/residential care and participate in discharge planning and necessary collateral contacts.
  • Document all services provided for HCA contract compliance, as well as financial, statistical and other reporting purposes.

Supervisory Relationship:

  • Supervised by the Program Director and Program Supervisor

Position Qualifications:

    • High school diploma or GED and 5 years of experience working with adults with mental health concerns OR Bachelor’s degree in Social Work, Psychology, Sociology or related field, and demonstrated skills in working with adults and families.

Working Conditions:

  • Working environment is indoor, reasonably clean, well-lighted and ventilated
  • Generally little or no probability of injury or health impairments
  • Requires little or no physical effort involving intermittent standing, sitting or walking while performing duties, occasional lifting up to 10 lbs.